Refund Policy

Refund Policy

Your satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help.

Return Policy

  • 2-Day Return Policy: You have 2 days after receiving your item to request a return.
  • Plant Returns: Plants must be returned at the time of delivery if you are not satisfied.

Eligibility for Returns

To qualify for a return:

  • The item must be unused and in the same condition as received.
  • The item must be in its original packaging.
  • A receipt or proof of purchase must be provided.

Return Process

  1. Notify us within 2 days of receiving your item.
  2. Return the item in its original condition and packaging.
  3. Our team will inspect the item upon receipt.

Refund Process

  • Once we inspect your returned item, we’ll notify you about the approval or rejection of your refund.
  • If approved, we will process your refund promptly.

For any questions or assistance, please don’t hesitate to Contact Us. We’re here to ensure your experience with My Green Resort is always a pleasant one!

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