Refund Policy
Your satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help.
Return Policy
- 2-Day Return Policy: You have 2 days after receiving your item to request a return.
- Plant Returns: Plants must be returned at the time of delivery if you are not satisfied.
Eligibility for Returns
To qualify for a return:
- The item must be unused and in the same condition as received.
- The item must be in its original packaging.
- A receipt or proof of purchase must be provided.
Return Process
- Notify us within 2 days of receiving your item.
- Return the item in its original condition and packaging.
- Our team will inspect the item upon receipt.
Refund Process
- Once we inspect your returned item, we’ll notify you about the approval or rejection of your refund.
- If approved, we will process your refund promptly.
For any questions or assistance, please don’t hesitate to Contact Us. We’re here to ensure your experience with My Green Resort is always a pleasant one!